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FAQs

Where are you located?:

We have two store locations located in Fargo and Minneapolis.

 

Proper Fargo

315 Broadway

Fargo, ND 58102


Proper Minneapolis

2743 Lyndale Ave S

Minneapolis, MN 55408


I saw something on your Instagram/Facebook/in-store but I don’t see it on your website, how can I order it?


Contact us via Instagram DM, Facebook Message, or email at hello@proper-shops.com letting us know what you’re interested in ordering and we can easily set up a custom order if we have that item available.


What is the fit like on your clothing?


We carry dozens of different designers all with slightly different fits. Contact us if you’re curious about the fit of any piece and we can provide measurements and fit advice! 


Will you be restocking styles?


In an effort to keep a wide range of styles in our stores, we order minimal quantities of each style, so once something is sold out it’s gone for good! Occasionally we are able to reorder certain styles, so email us at hello@proper-shops.com with the style and size you’re looking for and we can keep you updated if we restock.


What is your return/exchange policy?:


Returns are accepted for refund within 15 days of delivery. See our full return policy here.


Can I return something I bought online to a store?


Yes! You’re welcome to return online purchases to either store location within the return policy guidelines.


Where is my order?

 

Orders are shipped within 1-3 business days from the day the order is placed. Once shipped, you will receive a notification. If you need assistance locating the shipping information, contact us at hello@proper-shops.com.

 

Can I cancel my order?

We process orders as quickly as possible. Once an order is placed it we cannot guarantee it can be cancelled. If you need your order cancelled or altered in any way contact us via email at orders@proper-shops.com or give us a call directly at 701-364-0133 and we will do our best to assist you. 

 

Are you hiring?

Check our Jobs page for current openings.